Get in Touch
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Whether you've spotted a glitch in the shadows or have an idea that could sharpen the blade of Silk & Shadow, we want to hear from you. Our small team reads every message personally and values every piece of feedback from players exploring Hinomoto's fractured provinces.
Email [email protected]
Reach Us About
- Gameplay questions & mission tips
- Bug reports & technical issues
- Feedback on demo experience
- Press, partnership & collaboration
- Accessibility & browser support
We aim to respond within 2–3 business days, though during busy periods it may take a little longer.
Demo Access Help
- The demo won't load in my browser Try refreshing the page or clearing your browser cache. Silk & Shadow runs best on up-to-date versions of Chrome, Firefox, or Edge.
- The game runs slowly or lags Close other browser tabs to free up memory and ensure hardware acceleration is enabled in your browser settings.
- Controls or text appear broken on mobile The demo is optimised for desktop browsers; on mobile, landscape mode and a recent browser version will give the smoothest experience.
- Progress was lost after closing the tab Demo runs are saved locally in your browser — make sure you haven't cleared site data, and avoid using private or incognito mode.